Last updated: 7/20/2026

These Terms of Service govern your use of the Olivana Studio website and your purchase of products from us.

Throughout these Terms, “Olivana Studio,” “we,” “us,” and “our” refer to Olivana Studio, doing business as Olivana Studio.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service and our referenced policies.

If you don’t agree, don’t use the website or purchase products from us.

1. Online Store Terms

You must be at least the age of majority in your jurisdiction or have the permission and supervision of a parent or legal guardian to use this website.

You may not use our products, website, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You agree not to interfere with the security, functionality, or operation of the website.

2. Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer products and services.

Your use of certain Shopify features, including Shop Pay, Shop, customer accounts, and checkout services, may also be subject to Shopify’s applicable terms and privacy notices.

3. Product Information

We make reasonable efforts to display product descriptions, colors, materials, sizes, measurements, photographs, availability, and prices accurately.

However:

• Screen settings can affect how colors appear.
• Measurements can vary slightly.
• Natural shell, mother-of-pearl, beads, and decorative materials can vary in color, texture, shape, and pattern.
• Product packaging may change.
• Photographs may appear larger than actual size to show detail.

Please review the complete product description before ordering.

We don’t guarantee that every product photograph or description will be completely free from minor errors.

4. Jewelry Materials and Use

Materials and finishes vary by product. Review the individual product page for available information.

Unless expressly stated, our products aren’t represented as:

• Solid gold
• Sterling silver
• Genuine diamonds
• Hypoallergenic
• Waterproof
• Tarnish-proof
• Suitable for children

Customers with allergies or sensitivities are responsible for reviewing product information and consulting an appropriate medical professional when necessary.

Discontinue use if irritation occurs.

5. Product Availability

Products and variations are subject to availability.

Adding an item to your cart doesn’t reserve it. A product is reserved only after checkout is completed and the order is accepted.

We may:

• Limit purchase quantities
• Discontinue products
• Correct inventory errors
• Cancel unavailable items
• Restrict sales to certain regions
• Refuse orders that reasonably appear fraudulent or intended for unauthorized resale

If we cancel an unavailable paid item, we’ll issue an applicable refund to the original payment method.

6. Prices and Payments

Prices are displayed in the currency selected on the website or during checkout.

Prices can change without notice. A later price change doesn’t create a right to a retroactive adjustment unless required by law.

You agree to provide current, complete, and accurate billing and payment information.

Payment must be successfully authorized before an order is accepted.

Taxes, shipping charges, customs duties, VAT, brokerage fees, and other charges may apply depending on the order and destination.

7. Discounts and Promotions

Discounts and promotional offers are subject to their stated terms.

Unless expressly allowed:

• Discounts can’t be combined.
• Discounts can’t be applied retroactively.
• Promotions have no cash value.
• Promotional codes can’t be transferred or resold.
• Excluded products may include Final Sale, gift cards, or selected collections.

We may modify or end promotions when permitted by law.

8. Orders

An order confirmation email confirms that we received your order. It doesn’t necessarily mean that we have accepted or fulfilled it.

We may cancel or limit an order because of:

• Inventory errors
• Pricing errors
• Payment failure
• Fraud concerns
• Shipping restrictions
• Legal restrictions
• Suspected unauthorized resale
• Incorrect customer information

If we cancel a paid order, we’ll issue the applicable refund to the original payment method.

9. Shipping and Delivery

Shipping times are estimates and not guarantees.

Customers are responsible for providing a complete and accurate shipping address.

Shipping costs, processing times, international delivery, customs responsibilities, delays, tracking, and packages marked delivered are governed by our Shipping & Delivery Policy.

10. International Orders

International orders can be subject to:

• Customs duties
• Import taxes
• VAT
• Brokerage charges
• Carrier fees
• Local restrictions

Unless these charges are collected during checkout, they are the recipient’s responsibility.

We don’t control destination-country customs authorities or their processing times.

11. Pre-Orders

Products marked Pre-Order aren’t ready for immediate shipment.

Payment timing, estimated availability, delays, cancellations, mixed orders, and customer options are governed by our Pre-Order Policy.

If we can’t meet a promised shipping timeframe, we’ll provide any notice, cancellation opportunity, or refund required by applicable law.

12. Returns and Refunds

Returns, refunds, exchanges, damaged items, and eligibility requirements are governed by our Returns & Refunds Policy.

Items must satisfy all stated conditions to qualify for return.

Nothing in our policies limits non-waivable consumer rights.

13. Final Sale

Products clearly marked Final Sale are governed by our Final Sale Policy.

Final Sale products generally can’t be returned because of preference or change of mind, subject to applicable mandatory consumer rights and protections for damaged, defective, or incorrect items.

14. Jewelry Care

Customers are responsible for following the instructions in our Jewelry Care guide.

Damage caused by moisture, chemicals, impact, improper storage, misuse, normal wear, or failure to follow care instructions isn’t considered a manufacturing defect.

15. Gift Cards

Gift cards:

• Have no cash value except where required by law.
• Can’t be replaced if lost, stolen, or used without authorization.
• Can’t be used to purchase another gift card unless permitted.
• Are subject to applicable expiration and consumer-protection laws.

16. Reviews and User Content

If you submit a review, photograph, comment, testimonial, or other content, you confirm that:

• You own or have permission to submit it.
• It is accurate and based on your genuine experience.
• It doesn’t violate another person’s rights.
• It isn’t unlawful, deceptive, threatening, defamatory, or obscene.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and share submitted content in connection with our business and marketing, subject to applicable law.

We may remove content that violates these Terms.

17. Intellectual Property

The website and its content—including the Olivana Studio name, logos, photographs, graphics, text, design, and layout—are owned by or licensed to us and protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit our content without written permission.

18. Third-Party Links and Services

Our website may contain links to third-party websites, apps, payment providers, social platforms, or other services.

We aren’t responsible for third-party content, availability, privacy, security, products, or practices.

Review the third party’s terms and policies before using its services.

19. Prohibited Uses

You may not use the website to:

• Violate applicable law
• Infringe intellectual-property rights
• Submit false or misleading information
• Transmit malware or harmful code
• Collect information about others without authorization
• Attempt unauthorized access
• Interfere with website security
• Scrape or copy content for commercial use
• Commit fraud
• Harass, threaten, or discriminate against others
• Circumvent purchase limits or promotional restrictions

We may terminate access for prohibited activity.

20. Disclaimer of Warranties

To the extent permitted by law, the website and services are provided on an “as is” and “as available” basis.

We don’t guarantee that the website will always be uninterrupted, secure, timely, or error-free.

Some jurisdictions don’t allow certain warranty exclusions, so these limitations may not apply to you.

21. Limitation of Liability

To the maximum extent permitted by law, Olivana Studio and its owners, employees, contractors, affiliates, and service providers won’t be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or products.

Nothing in these Terms excludes liability that can’t legally be excluded or limits mandatory consumer rights.

22. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Olivana Studio and its affiliates, owners, employees, contractors, and service providers from claims arising from:

• Your violation of these Terms
• Your unlawful use of the website
• Your infringement of another party’s rights
• Content you submit

23. Severability

If any provision is found invalid or unenforceable, the remaining provisions will continue in effect.

24. No Waiver

Our failure to enforce a provision doesn’t waive our right to enforce it later.

25. Termination

We may suspend or terminate access to the website if you violate these Terms or engage in unlawful, abusive, fraudulent, or harmful conduct.

Obligations that reasonably should survive termination will remain in effect.

26. Governing Law

These Terms are governed by the laws of the State of North Carolina and applicable United States federal law, without regard to conflict-of-law principles.

Mandatory consumer protections in your country or region remain applicable where they can’t legally be waived.

27. Changes to These Terms

We may update these Terms to reflect changes to our services, practices, or legal obligations.

The current version will be posted on this page with an updated effective date.

Continued use of the website after changes become effective constitutes acceptance where permitted by law.

28. Contact Information

Questions about these Terms can be sent to:

Olivana Studio
Doing business as Olivana Studio
Email: olivana.studio@gmail.com